We're Here to Help
SiteGuard is developed, operated, and supported end-to-end by Ukkera Tech LLC. Reach our support team through any of the channels below — we respond to every request and keep your operations safe.
The Techniques We Support
SiteGuard is engineered and supported by Ukkera Tech across modern mobile, cloud, and security technologies.
Mobile Apps
SiteGuard Manager, Field, and Admin run natively on Android and iOS, built for on-site reality.
Offline-First Field Sync
Field work continues with zero connection — all data syncs automatically once back online.
Real-Time GPS Tracking
Live location for every visit and check-in, with geofencing, routes, and full visit history.
Cloud Backend & APIs
Our REST APIs and cloud platform power every SiteGuard app — reliably, securely, and at scale.
Secure SSO Authentication
Enterprise-grade sign-in with Keycloak SSO, role-based access, and audit logs.
Analytics & Reporting
Live dashboards, safety KPIs, and exportable compliance reports for every site.
How to Open a Ticket
Getting help is simple. Follow our support flow and our team will respond to every request — from first contact to resolution.
Choose a Channel
Email, phone, in-app, or the dashboard support center — pick whichever is fastest for you.
Describe the Issue
Share details, screenshots, and steps to reproduce. Every ticket is reviewed by our triage team.
We Triage & Assign
Tickets are prioritized by severity and assigned to the right specialist. Critical incidents jump the queue.
We Resolve & Follow Up
We fix the issue, confirm the fix with you, and add it to our knowledge base for everyone.
For Registered Organizations
Registered organizations open and track support tickets right from their SiteGuard dashboard — no email required. Every ticket is handled end-to-end by Ukkera Tech LLC, the company that develops and supports SiteGuard.
We're Here to Help
SiteGuard is developed, operated, and supported end-to-end by Ukkera Tech LLC. Reach our support team through any of the channels below — we respond to every request and keep your operations safe.